https://zentivapharma.freshdesk.com/support/home 2026-03-08T08:00:54+00:00 always 1.0 https://zentivapharma.freshdesk.com/support/solutions 2026-03-08T08:00:54+00:00 always 0.8 https://zentivapharma.freshdesk.com/support/solutions/77000032914 2026-03-08T08:00:54+00:00 always 0.8 https://zentivapharma.freshdesk.com/support/solutions/folders/77000048790 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324741 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324742 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324743 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324744 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324745 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324746 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324747 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324928 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324931 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324982 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000324993 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000325327 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/folders/77000330969 2026-03-08T08:00:54+00:00 always 0.64 https://zentivapharma.freshdesk.com/support/solutions/articles/77000070300-wann-kann-ich-mit-meiner-lieferung-rechnen- 2023-07-28T13:18:02+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000070301-wo-finde-ich-meinen-lieferschein- 2023-07-28T14:49:47+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000070302-ist-es-möglich-eine-bestellung-auf-mehrere-liefertermine-aufzuteilen- 2023-07-28T14:50:15+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547666-auf-welchen-wegen-kann-ich-bei-zentiva-bestellen- 2023-07-28T14:51:59+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547667-wie-ist-die-vorgehensweise-bei-einem-bestellfehler- 2023-09-12T16:58:26+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547668-wie-kann-ich-kunde-werden- 2023-07-28T15:00:12+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547669-wie-ist-das-vorgehen-bei-einem-inhaberwechsel-umfirmierung-apothekenschließung- 2023-07-28T13:10:18+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547670-wie-kann-ich-meine-gespeicherten-daten-einsehen- 2023-07-28T13:09:58+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547671-welche-zahlungswege-bietet-zentiva-an- 2024-02-13T18:04:47+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547672-wie-erhalte-ich-meine-rechnung- 2025-01-06T20:16:32+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547673-was-mache-ich-wenn-ich-von-einem-artikel-zu-viel-oder-wenig-erhalten-habe- 2023-07-28T13:32:43+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547674-wie-gehe-ich-vor-wenn-ich-beschädigte-artikel-bruch-erhalten-habe- 2023-07-31T13:00:18+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547675-wie-kann-ich-artikel-retournieren- 2023-07-28T15:16:22+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547676-wie-melde-ich-eine-produkttechnische-reklamation-qualitätsmangel- 2023-07-28T15:07:00+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547677-wer-holt-meine-retoure-ab- 2023-07-28T15:17:23+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547678-wann-wird-meine-retoure-abgeholt- 2023-07-28T15:19:18+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547679-wie-kann-ich-einen-lagerwertverlustausgleich-beantragen- 2024-10-01T16:22:59+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547761-wie-kann-ich-eine-rechnung-zu-meiner-lieferung-anfordern- 2023-07-28T15:23:12+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547762-wie-kann-ich-eine-korrektur-meiner-rechnung-beantragen- 2025-01-06T20:17:52+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000547763-zu-welchen-konditionen-kann-ich-bei-zentiva-bestellen- 2023-09-01T10:27:06+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548234-wie-erhalte-ich-eine-lieferunfähigkeitsbescheinigung- 2023-07-28T13:02:54+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548236-wie-kann-ich-meinen-neueinführungsservice-nes-kündigen- 2023-07-28T14:52:55+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548237-an-wen-kann-ich-mich-wenden-wenn-ich-medizinische-anfragen-habe- 2023-07-18T11:57:18+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548239-wie-kann-ich-eine-namensänderung-mitteilen- 2023-07-28T15:01:18+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548240-abweichende-lieferanschrift-warenempfänger 2023-07-28T15:01:57+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548241-wie-hoch-sind-die-versandkosten- 2025-01-06T20:12:38+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548444-wie-melde-ich-eine-unerwünschte-wirkung-nebenwirkung- 2023-07-28T12:56:54+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548452-wie-erhalte-ich-meine-rechnungen-auftragsbestätigungen-digital- 2023-07-28T13:08:37+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548453-wie-beantrage-ich-ein-sepa-mandat-oder-die-msv3-teilnahme- 2023-07-28T14:46:29+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548454-wie-beantrage-ich-die-msv3-teilnahme- 2023-07-28T14:55:13+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548591-wo-finde-ich-die-zentiva-agb- 2023-07-28T13:21:15+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548592-warum-bekomme-ich-andere-mengen-als-bestellt- 2023-07-28T13:12:35+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548593-wie-ändere-ich-meine-bankverbindung- 2023-07-28T15:03:02+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548594-wie-teile-ich-eine-kontaktdatenänderung-mit- 2023-07-28T13:03:41+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548595-wann-kann-ich-mit-meiner-lieferung-rechnen- 2023-07-28T14:57:44+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548597-bietet-zentiva-express-lieferungen-an- 2023-07-28T14:58:36+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548618-bietet-zentiva-fortbildungen-an- 2023-07-28T13:19:48+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548619-stellt-zentiva-werbemittel-zur-verfügung- 2023-07-28T13:18:57+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548703-wie-erhalte-ich-informationen-über-die-lieferfähigkeit-von-arzneimitteln- 2026-03-05T14:00:21+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548705-wie-kann-ich-die-kontoabbuchung-von-zentiva-zuordnen- 2023-07-28T12:54:29+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548710-wer-ist-mein-persönlicher-kundenberater-außendienst- 2023-07-28T12:56:31+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548727-wie-aktiviere-ich-mein-kundenkonto-bei-pharma-mall- 2023-07-28T13:03:14+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548743-erhalte-ich-von-zentiva-ein-zahlungsavis- 2023-07-28T12:49:45+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000548763-wie-erhalte-ich-produktinformationen- 2023-07-28T13:18:23+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000550064-wie-können-reklamierte-arzneimittelpackungen-an-zentiva-zurückgesendet-werden- 2023-07-28T16:06:36+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000550065-wie-funktioniert-die-abholung-von-reklamierten-arzneimittelpackungen- 2023-08-28T16:39:40+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000550069-übernimmt-zentiva-die-portokosten-für-eingesandte-reklamationsmuster- 2023-07-28T15:09:27+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000550070-wie-werden-reklamierte-arzneimittelpackungen-von-zentiva-erstattet- 2023-07-28T15:10:20+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000552346-wo-finde-ich-informationen-zu-den-rabattverträgen- 2023-09-25T11:31:19+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000583637-warum-zieht-zentiva-in-ein-neues-lager-um- 2025-07-21T15:24:30+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000583638-wo-liegt-das-neue-lager- 2025-07-21T15:25:45+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000583640-was-ändert-sich-durch-den-lagerumzug- 2025-07-21T15:26:43+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000584237-wann-zieht-zentiva-in-ein-neues-lager-um- 2025-07-21T15:27:06+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000584238-an-wen-kann-ich-mich-wenden-wenn-ich-fragen-zum-lagerumzug-habe- 2025-07-21T15:27:33+05:30 always 0.512 https://zentivapharma.freshdesk.com/support/solutions/articles/77000584239-gibt-es-durch-den-lagerumzug-einen-auslieferstop- 2025-07-21T15:28:14+05:30 always 0.512